The telephone is always answered quickly, a great bonus point. All staff are very knowledgeable and helpful. They are particularly patient when struggling with the internet.
I always use Mundy Cruising for all my cruise holidays. Their customer service is the best and nothing is too much trouble for the team, especially Hayley who helps to swap around my cruises to fit...
อ่านเพิ่มเติม
รีวิวสินค้า
วันที่ซื้อ: 19/11/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Kept up to date, and arranged with Regent to get us help at the airports.
Excellent advice and support from Helen Fensom. She made all our flight, hotel and cruise arrangements as a package. She found good hotel options for us to choose from and ensured that we had all...
Many thanks for the feedback about your experience sailing with Ponant. I’m sorry to hear that they have fallen so far below the standards expected. I’ve passed your comments on to Ponant to highlight the issues you had. Hayley will be in touch shortly to discuss the cruise further and would be happy to help you submit a formal complaint should you wish to.
Best Regards
Alex Loizou,
Director of Sales, Marketing and Operations
THEY PROVIDE SEAMLESS SUPPORT FROM INITIAL COSTING TO A FINAL BON VOYAGE PHONE CALL CLOSE TO DEPARTURE DATE. AFTER FACING THE POTENTIAL LOSS OF SEVERAL THOUSAND POUNDS AFTER THE DEMISE OF CRYSTAL...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.