Mundy Cruising คำวิจารณ์

Many thanks for your feedback. Following our conversation earlier this week I am pleased to say that Regent have increased the compensation offered for the inconvenience and disruption you experienced. This is now being processed and will be with you shortly. If you need anything further from me please don’t hesitate to get in touch directly. Very best regards Sharon Trigg, Reservations Manager

Many thanks for your feedback. I’m sorry to hear that your experience of Riverside was one with so few other guests and that this had a negative effect on the atmosphere on board. As a new entrant into the luxury river cruise market some sailings have been less well sold than others. With regards to the security measures, compared to ocean cruises the requirements are not as stringent so a lower level of checks is not uncommon. Once again, many thanks for taking to time to provide this valuable feedback. Best Regards Alex Loizou, Director of Sales, Marketing and Operations