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Mortgage Advice Bureau Limited คำวิจารณ์

เรตติ้ง
ยอดเยี่ยม
บริการ
4.9
/5

5

4

3

2

1

3,901

129

14

1

13

4,058

เรตติ้ง#ใน#ปี#ที่ผ่านมา

แ^ส^ด^งคำ^วิ^จ^า^ร^ณ์ทั้^ง^ห^ม^ด 26,272 คำ^วิ^จ^า^ร^ณ์
ลูกค้าที่ไว้วางใจได้
6 years ago
Original adviser interaction was good but after that it took ages to formally confirm deal and when it was confirmed the rate was different to originally quoted. Still took a view that this was good a
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Chris Kindon
Mortgage Advice Bureau Limited
6 years ago
Thank you for your feedback.

I am sorry your experience with us wasn't as swift or simple as you had hoped it would be.  I can see from your file that there was a lot of back and forth as you have said mainly due to lender requirements to get your case through.

We will take on board your feedback and use it to improve our service in the future.

Once again, thank you for taking the time to provide us with feedback.

Kind regards

Chris
Operations Manager

ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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ดู#รีวิว
HD
Hayley Dwan
Swansea
6 years ago
Hayley Dwan #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
Aaron, our broker was fantastic and we would definitely recommend him. We had our mortgage offer really quickly and communication was great! We'll definitely be using him again.
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Neil Maddy
Mortgage Advice Bureau Limited
6 years ago
I'm delighted to hear that everything went as planned and that Aaron kept you fully up to date throughout the process. I will let Aaron know that you left such a great review and thank you for taking the time to do so Mrs Dwan. Neil, Operations Manager.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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ลูกค้าที่ไว้วางใจได้
6 years ago
Nigel found us a good value mortgage product and helped identify relevant insurance products for our first time purchase. He was happy to help when we needed his assistance even out of usual business
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ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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ลูกค้าที่ไว้วางใจได้
6 years ago
Definitely recommend them. Flexible and provide the right advice.
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Neil Maddy
Mortgage Advice Bureau Limited
6 years ago
Great to hear and thank you for leaving a positive review. We look forward to helping you again in due course. Neil, Operations Manager.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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ดู#รีวิว
MP
Marie Page
6 years ago
Marie Page #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
Great service offered and given, everything done swiftly and correctly
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Neil Maddy
Mortgage Advice Bureau Limited
6 years ago
Thank you for the great review Mrs Page and I will be sure to pass this on to Mark, your adviser. Neil, Operations Manager.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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แบ่งปัน
ดู#รีวิว
MW
Matthew Ward
6 years ago
Matthew Ward #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
Danielle was great all the way through helped a lot when we had such a confusing time bravo danielle gold star for you :)
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Brook FS
Mortgage Advice Bureau Limited
6 years ago
Hi Matthew

Thank you so much for this feedback, we are so pleased to hear that you have had a great experience using Danielle and hope you will continue to use her on an ongoing basis.

Please don't forget that if you recommend us to  one of your friends, family or work colleagues and they use us then we will send you £50.

Liz

Sales Manager
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Andrew Russell
6 years ago
Andrew Russell #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
On a whole we were not happy at all. The process took over 3 months to complete and we found ourselves having to chase the advisor regularly for updates. The advisor just didn't have an sense of urgen
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Neil Maddy
Mortgage Advice Bureau Limited
6 years ago
I'm sorry to hear that the service wasn't up to expectations. I know when I spoke to you myself in June that matters were urgent and I'm glad that everything was completed in time for you but I take on board your comments regarding communication. I agree that this is paramount not just with the customer but with 3rd parties.

I hope that now you are in your new home you can start to enjoy it and I will pass on your valuable feedback to the adviser.

I wish you every happiness in your new home. Neil, Operations Manager.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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Trevor Benham
6 years ago
Trevor Benham #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
1st class
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Matthew Johns
Mortgage Advice Bureau Limited
6 years ago
Thank you for the feed back, great to know.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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ลูกค้าที่ไว้วางใจได้
6 years ago
Excellent service. Every step of the mortgage application process was well explained. Agent was very friendly and kind and could always be reached to answer questions. 5 star customer service.
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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Ben Bushby
6 years ago
Ben Bushby #พูด#เกี่ยวกับ #Mortgage Advice Bureau Limited #ว่า#อย่างไร:
Lisa Gowing was extremely helpful and made the process very smooth along with April Tookey! Would highly recommend them to our friends in the future!
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Matthew Johns
Mortgage Advice Bureau Limited
6 years ago
Thanks for the review, great to know Lisa and April did such a good job!
ซื้อ#สินค้า#จำนวน #1 #ชิ้น
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เ^กี่^ย^ว^กั^บ Mortgage Advice Bureau Limited
Mortgage Advice Bureau is a leading mortgage network as well as the most recognised intermediary consumer brand, winning over 200 national awards for the quality of its advice and service. With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and was the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.
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Capital House, Pride Place, Derby, Derbyshire, DE24 8QR, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

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ทำไม#รีวิว#ของ #Feefo #จึง#เชื่อถือ#ได้?

เ^กี่^ย^ว^กั^บ Mortgage Advice Bureau Limited
Mortgage Advice Bureau is a leading mortgage network as well as the most recognised intermediary consumer brand, winning over 200 national awards for the quality of its advice and service. With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and was the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.