Mont Blanc Treks คำวิจารณ์

It was our absolute pleasure to organise your trekking holiday Nancy, thanks so much for taking the time or review us and provide your feedback, we really appreciate it. We hope to help with your next trekking adventure! Kind Regards from the Chamonix Valley.

Thanks Graham for your feedback and rating; it was our absolute pleasure to assist and hope we can help you again in the future. Kind Regards from the Chamonix Valley.

So great to hear you enjoyed your Guided trekking experience, we will pass on your comments to Alex - thank you! We pride ourselves in timely and informative feedback to any questions, so it's good to hear you felt well informed prior to your arrival. We hope you'll consider the 'Walkers Haute Route' for your next adventure - another great trekking experience not to be missed! Kind Regards from the Chamonix Valley.

Thanks so much for taking the time to share your comments and feedback, we really appreciate it. Great to hear everything worked out well and you had an excellent trekking experience, hope to see you again in the future. Your recommendation to others is very welcomed, thank you! Kind Regards from the Chamonix Valley.

Fabulous Ray, great to hear your 2nd Trek with us went so well, and thank you for taking the time to review us, we really appreciate it! We hope to be able to help again in the future. Kind Regards from the Chamonix Valley.

It was our absolute pleasure to organise your Trekking adventure, so delighted to hear you enjoyed the magnificence of the 'Walkers Haute Route'. Hope we can help again in the future. Kind Regards from the Chamonix Valley.

Thanks for taking the time to review us Janice, we will be sure to pass on your kind words to Alex. We are so delighted to hear you had an excellent experience, it truly is special to be in the mountains and taking in the splendour of it all. Hope we can help again in the future. Kind Regards from the Chamonix Valley.

Thanks for your feedback Mary, glad to hear all the logistics went well, and we hope you had an amazing trekking experience. Kind Regards from the Chamonix Valley.

Many Thanks for your feedback Carey, great to hear you had a wonderful trekking experience, and thanks for mentioning the directional instructions, we will be sure to take a look at that without delay. We hope to help you again in the future. Kind Regards from the Chamonix Valley,

Hi Tanja, many thanks for taking the time to feedback to us, its good to read your comments. This trek was most definitely problematic because there were two clients who were unable to hike within the expected time scales, this isn't common and perhaps happens once a season. As I mentioned in my previous reply to comments from Panela, who trekked with the same group, we have spend such a lot of time over the years developing a system that is fully informative. We provide a wealth of information on trek grading, fitness & preparation, daily photos & videos of the route. New for this season we now provide a detailed 200+ page guidebook about the trek, trail conditions, daily itinerary, distances, height gains & descents. We hope that when folks decide to take on this challenge that they will also arrive fully prepared however for your trek this was not the case & I cant apologise enough for how this affected your experience. This is not what we want for our clients. Despite this development its seems we still have problems from time to time and I think will always be the case. I think the key is to have a better system in place to minimise the affects to the group when this happens & after discussions with our guides last week we have made some changes for the betterment. With regard to allocating a second guide this is something that is not usual practice in the European Alps unless the group is very large. If we made this our policy for all treks then the trek cost would be significantly more and make us uncompetitive with other companies. A trial hike would be a great idea, however I am not sure about the feasibility implementing this. We would like to hope that clients are the best judge of their own level of experience & fitness and if they have concerns we would be only to glad to discuss suitability and give advise on preparation before they make the commitment. Route choice is important and involving the group is a good idea, when I am guiding I also involve clients in route options. The only time this wouldn't be appropriate is when route choice could compromise group safety. Kind regards as always,