Thank-you so much for the review, and we're pleased that you received your order as expected. Unfortunately, due to us having staff working remotely because of the Coronavirus situation, we currently have our phones set to a recorded message requesting that customers contact us by e-mail or via the live chat on our website. We are replying to e-mails as a matter of urgency, and are more than happy to call customers back should they wish to discuss their order over the phone. We appreciate your understanding, and thanks again for taking the time to leave the feedback. Kind regards, Mesh Direct.