M&Co คำวิจารณ์

Thank you for sharing your feedback. We're sorry to hear that your recent online purchase did not meet the quality expectations you have experienced when shopping with us in store. We appreciate your comments and will pass them on to the relevant team as we are always looking for ways to improve our products and customer experience.

We're very sorry that your order didn't arrive in time for your holiday and understand how disappointing this must have been, especially after selecting next day delivery. We can confirm that we've sent you an email regarding your order and have now processed a refund for your delivery charge as promised. We also apologise that you found it difficult to communicate with our customer service team. Your feedback is appreciated and will help us improve the service we provide. Thank you for giving M&Co a try, and we're sorry that your first experience with us did not meet your expectations. We hope we'll have the opportunity to provide you with a much better experience in the future.