Markel Direct คำวิจารณ์

Good morning, Steve from Markel Direct here - first of all, thank you for your feedback. I would like to apologise that your old company name was picked up by our system. This was amended a couple of days ago (as soon as you made us aware), although you clearly didn't receive the email with your amended documents. I sent these again this morning and I'm pleased you've now confirmed receipt of the documents with your new company name. If I can be of any further assistance please don't hesitate to contact me on 0845 688 2500. Kind regards Steve

Hi Angela, Steve from Markel Direct here. I would like to thank you for your feedback and apologise that your documents were not emailed immediately. I’m afraid this was down to a technical issue, but I can confirm it's been rectified now and we've sent your documents. Hopefully you have now received these but please contact me on 0845 688 2500 if you wish to discuss this further. Regards Steve