Trusted Customer พูดเกี่ยวกับ Markel Direct ว่าอย่างไร:
impressed with it all
easy, friendly and honest
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Excellant service
Professional, polite, quick and efficient .
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Very easy to use
Clear and concise - very easy to use - thank you
0
แบ่งปัน
TC
Trusted Customer
Hull
10 years ago
Trusted Customer พูดเกี่ยวกับ Markel Direct ว่าอย่างไร:
Excellent.
A human in the UK answered the phone. I didn't have to be transferred. This scores very highly with me.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Service was speedy, helpful and very simple to activate
0
แบ่งปัน
TC
Trusted Customer
Derbyshire
10 years ago
Trusted Customer พูดเกี่ยวกับ Markel Direct ว่าอย่างไร:
Excellent service provided
Calm and could understand well (no jargon). Excellent communication
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
good service
0
แบ่งปัน
TC
Trusted Customer
10 years ago
Trusted Customer พูดเกี่ยวกับ Markel Direct ว่าอย่างไร:
Simple to work with and when I made a mistake (ordered the wrong level of insurance) the telephone support was excellent. I would recommend them and will be using them with my own clients going...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Disappointed
I have used your service for the past 5 years. Having had a 6 months break in my renewal I was told that you don't provide the cover that I required. I explained I had previous cover but Markel...
อ่านเพิ่มเติม
Paul
Markel Direct
10 years ago
Good morning,
Paul from Markel Direct here. First of all, thank you for your feedback.
I’m sorry to hear you were disappointed with the service you received when trying to arrange your policy with us. I understand that when you called there was some confusion regarding the cover you wanted to arrange. Our understanding was that you wanted to arrange professional indemnity insurance for your business, which we were unable to provide a quote for. However, after discussing with you, we established you only wanted to arrange public liability insurance, which we were able to provide a quote for. Apologies for any inconvenience this confusion may have caused.
I’m pleased we were able to resolve this and that you’ve now purchased your policy from us, but if you have any further queries please don’t hesitate to call on 0800 640 6600.
Regards,
Paul
1
แบ่งปัน
TC
Trusted Customer
Scotland
10 years ago
Trusted Customer พูดเกี่ยวกับ Markel Direct ว่าอย่างไร:
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.