As expected having been on Macs Adventures walks before. We had to seek clarity over the start of the last day's walk but it was quickly resolved. The walking was lovely, the instructions were good...
อ่านเพิ่มเติม
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're glad to hear that your experience with Macs Adventure met your expectations, especially since you've been on our adventures before. We apologize for any initial confusion over the start of the last day's walk but are pleased that it was quickly resolved.
It's great to know that you enjoyed the lovely walking routes and found the instructions clear. We're also happy to hear that all the hotels were friendly and accommodating during your stay. Your comments help us improve, and we look forward to assisting you with more enjoyable adventures in the future!
0
แบ่งปัน
TE
Tony Dudley-Evans
ตรวจสอบ#โดย #Feefo #แล้ว
Birmingham
2 years ago
Tony Dudley-Evans พูดเกี่ยวกับ Macs Adventure ว่าอย่างไร:
See above
I have already sent feedback
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Very good overall
Organisation, communication and App. Last hotel in Valdemossa was nowhere near the excellent other two Hotels and that was disappointing. Walks were also slightly harder than anticipated.
Amara
Macs Adventure
2 years ago
Thank you for your feedback. We're glad to hear that you found our organization, communication, and app helpful for your trip. However, we apologize that the last hotel in Valdemossa did not meet the standard of the other two excellent hotels. We also regret that the walks were slightly more challenging than anticipated.
Your comments are valuable to us, and we will review these aspects to ensure a more consistent experience for our customers in the future. We appreciate your understanding and hope to have the opportunity to welcome you back on another adventure.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Great
0
แบ่งปัน
RM
Robert McLellan
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
Danube Trail: Vienna to Budapest a Great Adventure
The overall tour layout was excellent and all the reservations and accommodations were fine. There were some communication gaps between MACS and their local representative (Rad Reisen) which could...
อ่านเพิ่มเติม
Amara
Macs Adventure
2 years ago
Thank you for your feedback and for bringing this to our attention. We're pleased to hear that you found the overall tour layout excellent and that your reservations and accommodations met your expectations. However, we apologize for any communication gaps between Macs Adventure and our local partners, Rad & Reisen. Your experience with the bikes not matching our description is certainly not what we strive for.
We appreciate your feedback as it helps us improve our services. Rest assured, we will look into this issue with our local partner to ensure better communication and accurate expectations in the future. We value your trust in us and hope to have the opportunity to welcome you on another adventure!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
well organized
nice booked accommodations
quick and pleasant service, always responded to questions in a timely and complete fashion
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're glad to hear that you found our service well-organized, with nice accommodations. It's great to know that we provided quick and pleasant responses to your questions in a timely and complete fashion. Your satisfaction is important to us, and we look forward to helping you with your future travel plans!
0
แบ่งปัน
MB
Michael Bingham
ตรวจสอบ#โดย #Feefo #แล้ว
East Falmouth, Massachusetts
2 years ago
Michael Bingham พูดเกี่ยวกับ Macs Adventure ว่าอย่างไร:
Perfection
From beginning to end Macs exceeded my expectations. Everything worked perfectly. I was a little worried about the daily bag transfer, but I was worried about nothing because it was seamless.
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're thrilled to hear that Macs Adventure exceeded your expectations from beginning to end. It's great to know that everything worked perfectly during your trip. We understand that concerns about daily bag transfers can arise, but we're delighted that our service was seamless and put your worries to rest. Your satisfaction is our priority, and we look forward to helping you plan more seamless and enjoyable adventures in the future!
0
แบ่งปัน
KK
Kristina Krassovsky
ตรวจสอบ#โดย #Feefo #แล้ว
2 years ago
0
แบ่งปัน
CS
Christi Silver
ตรวจสอบ#โดย #Feefo #แล้ว
Eagle Point
2 years ago
Christi Silver พูดเกี่ยวกับ Macs Adventure ว่าอย่างไร:
Great service and support
One day my luggage was not delivered to the right hotel and when I called Macs to report the problem they tracked down my bag right away and had it to me within an hour. I was very pleased with the...
อ่านเพิ่มเติม
Amara
Macs Adventure
2 years ago
Thank you for sharing your experience with us! We apologize for the inconvenience of your luggage not being delivered to the correct hotel initially. We're glad that you contacted us promptly and that our on-trip team was able to track down your bag quickly and have it delivered to you within an hour. Ensuring your comfort and convenience during your trip is important to us, and we appreciate your patience and understanding. We look forward to helping you again on your future travels.