Well planned trip. Excellent tour guide Roberto.
Felt more attention should have been given to us concerning effects of high altitude and how to deal with it before we left.
Some of the events at...
อ่านเพิ่มเติม
Dale
Luxury Gold
9 years ago
Thank you for writing to us with your concerns regarding the high altitudes. As a result, we have passed on your feedback to our Operations team, as our guests well-being is our number one priority. Additionally, it disappoints us to learn that some of the experiences were not to your preferences; therefore, we have sent these comments to our Product Development team for their consideration. Furthermore, we would like to extend our deepest condolences and inform you that for any help with your travel insurance claims, our Insight Experts will be available to offer their assistance.
รีวิวสินค้า
วันที่ซื้อ: 08/09/2017
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
I've not had to contact Customer Service but am sure it's as wonderful as the rest of the experience.
รีวิวสินค้า
วันที่ซื้อ: 17/09/2017
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 years ago
The locations, the sites, the hotels, the meals, the activities, and the Tour Guide were all excellent.
However, would have preferred a little more time in the major cities, and a little less time on...
There could have been more "quality" trips and less free time. The one trip I was particularly looking forward to was cancelled at short notice. This was very disappointing. The hotels need not have...
อ่านเพิ่มเติม
Dale
Luxury Gold
9 years ago
Unfortunately, on rare occasions due to unforeseen circumstances it may be necessary to make changes to our itineraries at short notice. However, we regret to learn you were unable to participate in an experience, and we apolgise for any inconvenience. That said; we have passed on your concerns regarding the organisation of the tour to our Operations team, to determine where changes and improvements could be made going forward. Nonetheless, we would like to thank you for providing us with your feedback.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.