This is the second time I've used their service, and again they were superb. It was such a comfort to know I could hike each day and that my suitcase would be safely delivered to my next stop....
Does what it says on the tin. Nice company to deal with, friendly and reliable. Our luggage for the cycling trip was transferred between destinations seamlessly. The Guest Houses used were pleased to...
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Customer Services
Luggage Transfers
7 years ago
Hi Ged,
Thank you very much for your lovely review.
I am really pleased that our service contributed to the enjoyment of your holiday and its even better when customers like yourself take the time to let us know like this.
It was a pleasure to deal with you and hope to see you again soon!
Sue Mitchell
Absolutely first class service, everything went like clockwork. We will continue to use this service until we have completed the SWCP.
Customer Services
Luggage Transfers
7 years ago
Hi Ian,
Thank you for your kind review.
We do have walkers who have walked with us for around 8 years, each year doing a bit more of the path....... and it looks like you may be another one!
I am pleased you enjoyed our service..... it certainly takes the worry out of wondering what to do with your luggage whilst out on the path...
We look forward to seeing you again soon!
Sue Mitchell
Very efficient, swift to reply to all emails, easy to deal with, totally reliable service. Would definitely recommend and use again.
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7 years ago
It all appeared to be well organised and the 3 transfers we had booked went seamlessly. They were just a little slow to confirm they had received my payment though, hence 4 stars instead of 5.
Customer Services
Luggage Transfers
7 years ago
Hi Sarah,
Thank you for your feedback which is much appreciated.
I am really sorry that it took 4 days for us to let you know your payment had come through. We do endeavour to check the bank every other day, however sometimes we are inundated with imminent bookings coming in and we have to give priority to them as they are mostly next day ones. We do value all our customers and their transfers which have been booked with us, just sometimes we do have to make priority choices to ensure that no ones transfers are missed or not booked in time.
I do hope you will look to book with us again should you decide to take on another part of the path.
Sue Mitchell.