Overpriced compared with website. So, check before you consider this trip rather than being trapped in their pricing. Otherwise, efficient service and reasonably ok customer care.
Rhianne Barden
Luggage Transfers
5 years ago
Hi Jessica, Thank you for your feedback regarding your recent walk with us between Newquay and Bournemouth.
We are always disappointed when any of our customers are anything less than happy with the service we offer. We never trap anyone with our pricing, providing you with a cost upon request before any bags are moved, and can recall our phone conversation when we provided you with clarity on our pricing structure. Unlike other routes in the UK, which operate with a couple of vehicles covering the entire route, we have to operate with a large network of drivers to cover all 630 miles of the South West Coast Path along with the other internal routes in the region. Our drivers operate in sections along the path, that mirror most of the transfers we receive. Having reviewed your booking, out of 17 transfers, only 1 of these journeys would be considered by most as a standard walking day on the South West Coast Path. The other 16 days covered distances of between 18 and 40 miles along the path and therefore were priced individually. We’re sorry if you felt this was in any way misleading.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
Excellent service.
Used it first time , was a bit sceptical... but I’d DEFINITELY use them again. And HIGHLY recommend. Takes ALL the stress out of walking/ trekking.., whatever you’re doing. Top...
Very helpful pre walk and very efficient in terms of actual service
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
Great service every time!
We have been using Luggage Transfers for many years as we work our way round the SW Coastal Path. Helpful, friendly, reliable and efficient
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
Great! The only way to walk - or cycle - in comfort
Brilliant service, reliable, reasonably priced, no hitches, great communication, :)
0
แบ่งปัน
KL
Kim Legg
5 years ago
Kim Legg พูดเกี่ยวกับ Luggage Transfers ว่าอย่างไร:
take the stress out of lugging your luggage
excellent service from the initial quote right through to the pick up and delivery of our luggage at all our destinations
0
แบ่งปัน
CT
Chris Thompson
5 years ago
Chris Thompson พูดเกี่ยวกับ Luggage Transfers ว่าอย่างไร:
Very reliable service
Excellent website customer service and baggage delivery
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
Very happy, everything went smoothly.
0
แบ่งปัน
NR
Nick Reed
5 years ago
Nick Reed พูดเกี่ยวกับ Luggage Transfers ว่าอย่างไร:
Did what they said on the tin.
Did what they said on the tin.
0
แบ่งปัน
IN
Ian Nelson
5 years ago
Ian Nelson พูดเกี่ยวกับ Luggage Transfers ว่าอย่างไร:
Excellent Value For Money
They did exactly what they said they would do at a very reasonable cost. Coped easily with the switch to dates and venues when the first lockdown made us reschedule our trip.