I emailed about a complaint and never heard anything back. Poor service
Kelly
Lovesilver
4 years ago
Hello,
รีวิวสินค้า
Kelly
Lovesilver
4 years ago
Hello, if you can please contact us direct @ info@lovesilver.com, as it appears you emailed on the back of the order confirmation and these are not monitored as stated at the top of the page. Once received one of my Team will get back to you to assist. Many thanks and kind regards, Emma, Customer Services Manager
My item did not arrive, no refund and no answer to my emails
Kelly
Lovesilver
4 years ago
Hello, I've checked all the correspondence/emails between yourself and my Team, it appears they have tried to help and assist you and we were happy to send a replaement, however we were, and, it still appears waiting for you to reply with your address so that we could re-make a new one for you which we would have done the same day and dispatched Prioirty.
The service was excellent from ordering to delivery. Engraving was perfect, I did think the charm would be a bit bigger then it was.
รีวิวสินค้า
วันที่ซื้อ: 29/06/2022
0
แบ่งปัน
AW
Ann Warrington
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
Ann Warrington พูดเกี่ยวกับ Lovesilver ว่าอย่างไร:
First chain delivered was wrong length, 2nd chain delivered was wrong width, third time got it right, just a basic apology, not worth the hassle- I’ll purchase from somewhere else in future