Very good so far it will now depend upon how you reply to this. Can I send you a photo?
รีวิวสินค้า
Yuliia
LoveCrafts
2 months ago
Thank you for your feedback, and I'm sorry to hear about the shade difference you noticed after finishing your jumper.
Could you please get in touch with us and send us a few photos of the finished garment showing the shade variation? We'll be happy to take a closer look and see how we can help. We look forward to hearing from you.
Best wishes,
Julie and the LoveCrafts Team
MM
Moureen Mills
2 months ago
I would love to send you a photo but don't know how
Natalya Kisha
LoveCrafts
2 months ago
Dear Maureen,
Thank you for your reply.
Our email address is info@lovecrafts.com. Could you please include "Attention: Natalya" in the subject line or at the top of your message so that it reaches me directly and I can take care of it for you?
Thanks in advance!
Best wishes,
Natalya and the LoveCrafts Team
MM
Moureen Mills
2 months ago
I ha e se t you an other email with a photo a d as yet you ha e not replied
Yuliia
LoveCrafts
2 months ago
Hi Moureen,
Thank you for your reply.
We've now received your email with the photo, thank you so much for sending it.
I've passed your email and the photo along to our Crafts Team for their expert advice. They'll review everything and get back to you as soon as possible.
Thank you for your patience, and I'm sorry for the delay.
Best wishes,
Julie and the LoveCrafts Team
Service is great. Always so much faster delivery than other companies! Also, very fair prices . Customer service is always happy to assist with any questions and issues that arise. Thank you.
I haven’t needed to call customer service until now. So I’ll have to let you know how it goes.
รีวิวสินค้า
Natalya Kisha
LoveCrafts
2 months ago
Hello Tanya,
Thank you for taking the time to share your feedback.
We're delighted to hear that you love the yarn and that your swatch turned out well. We're sorry, however, to hear that you've found the pattern instructions confusing.
Our Customer Support team would be happy to help you get started. Please feel free to email us at info@lovecrafts.com with the name of the pattern and any specific part you're finding unclear, and we'll do our best to guide you through it.
We hope you'll be able to enjoy your project very soon, and we look forward to helping you.
Best wishes,
Nataly and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.