Great to be able to download instantly
But the pattern I purchased, already reviewed and I highlighted missing information now I have found actual errors. I think anything they are selling as opposed...
อ่านเพิ่มเติม
Yuliia
LoveCrafts
1 month ago
Hello,
Thank you for your feedback. I’m sorry to hear that you’ve encountered issues with the pattern.
If you’ve found specific errors, please feel free to send us the details, and we’ll be happy to look into them further. We understand how important clear and accurate instructions are, especially with paid patterns. As there is no confirmed error at this stage, we’re unable to issue a refund. For future purchases, you’re also always welcome to contact us if anything in a pattern is unclear, and we’ll be happy to help. Thank you again for bringing this to our attention.
Best wishes,
Julie and the LoveCrafts Team
ลูกค้าที่ไว้วางใจได้
1 month ago
Please don’t cancel me as someone who is wheedling for a refund, that has never been raised by me. When you buy good yarn and put in your time the cost of the pattern is insignificant but accuracy is. If you don’t agree there are errors try
K2, *MB,K38
repeat*to*.
When you only have 32 stitches and should be making bobbles right across the row.
Quite bored with this conversation now but wanted you to see that my original comments were correct
Yuliia
LoveCrafts
1 month ago
Hello,
Thank you for taking the time to share your feedback and for clarifying your concerns.
Please be assured that we never intended to suggest that you were seeking a refund. We understand that accuracy is especially important when you’ve invested both time and materials into a project.
I’ll make sure your comments are passed along to the relevant team, and I’ll also reach out to you directly so we can assist further.
Thank you again for bringing this to our attention.
Best wishes,
Julie and the LoveCrafts Team
รีวิวสินค้า
Yuliia
LoveCrafts
2 months ago
Hi,
Thank you for taking the time to share your feedback. I'm sorry to hear that the pattern didn't meet your expectations. We appreciate you highlighting the areas you found lacking.
If you're having trouble with any part of the pattern, please let us know. We'll be happy to see if we can help clarify the instructions or answer any questions you may have.
Best wishes,
Julie and the LoveCrafts Team
ลูกค้าที่ไว้วางใจได้
1 month ago
Since found actual errors. Really not something that should be charged for. As an experienced knitter I can see what should be there but would not recommend this pattern.
Yuliia
LoveCrafts
1 month ago
Hello,
Thank you for your reply, and I’m sorry to hear that you found the pattern unclear.
I’ve reviewed the instructions, and the shaping referred to in the pattern is standard and can be followed as written. However, I understand that more detailed instructions and stitch counts may have made it easier for you to follow.
As there is no confirmed error in the pattern, we’re unable to issue a refund. If you believe there is another specific error, please let us know, and we’ll be happy to look into it. For future purchases, you’re always welcome to contact us if anything is unclear, and we’ll be happy to help you. Thank you again for sharing your feedback.
Best wishes,
Julie and the LoveCrafts Team
Quick delivery, no problems at all, straightforward transaction.
รีวิวสินค้า
Yuliia
LoveCrafts
1 month ago
Hello,
Thank you for sharing your feedback with us. I’m sorry to hear about the issues you experienced with the yarn. I can see that you haven’t contacted us about this previously, so I’ll send you an email directly to see if we can look into this further and assist you.
We’d really appreciate the opportunity to help resolve the issue.
Best wishes,
Julie and the LoveCrafts Team
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.