I dealt with this agency for almost 4 years now. The staff is really nice and reply in a timely fashion manner. They also look into developing their tools to report queries quicker. They have been...
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Steve
Look Property Services
6 years ago
Well thank you, that review is very much appreciated. I will make sure all the staff are aware as it really is a team effort.
Best Regards and thank you on behalf of everyone
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6 years ago
Good but can improve
It is a good agency, and friendly especially. However we found the place dirty at our arrival and some things which were promised to be fixed were left in their original state.
Steve
Look Property Services
6 years ago
Thank you for your honest review. I replied fully to your co-tenant earlier and repeat that although we obviously want 5 stars it’s almost more important to be made fully aware when that dips to a 4. I’ll be reviewing the file with our team next week but again thank you for your honesty and wish you good luck in your new property.
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6 years ago
Good, but not without issues
Relatively good support. Sometimes a little slow to get things sorted, and some repairs were never carried out in the end. Overall fairly positive though.
Steve
Look Property Services
6 years ago
Thank you for your positive but most importantly honest feedback. We always aim for 5 Stars but we are human and sometimes things slip through the net. Honest feedback gives us the opportunity to investigate, make necessary changes should they be required and ultimately improve. Good luck in your new property. I will look into your file next week. Thank you.
Look Property Services were very professional throughout our tenancy of more than 2 years. We mainly interacted with Kelly and Terry. They were very understanding and responsive and ensured any...
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Steve
Look Property Services
6 years ago
Suvankar, thank you for taking the time to write a glowing review. It is nice to know that you have been pleased with the service provided. We would like to wish you Good Luck in your new home. Thank you again.
They are excellent, very prompt with any requests that were made through out the tenancy. Kelly, Terry and Emma were really good to us and helpful. Towards the end of our tenancy we were in a...
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Steve
Look Property Services
6 years ago
Jharna, thank you for taking the time to write this review. It is very much appreciated. I’m glad that everyone has helped you. Spread the word! Steve
Look property staff has always addressed our issues whether urgent/non-urgent. They will always deal with respect. They are available and accessible. Being a first time UK resident, they have eased...
Amazing and efficient service, putting the occupier 1st.
I have been with Look for almost 10 years at one of their properties. The team were always on hand when needed providing help and efficient service.
I was always given priority, and that makes a...
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Steve
Look Property Services
6 years ago
Sumaya, thank you for the lovely review, It has been a pleasure having you as a tenant.
A pleasant experience throughout. Terry, our estate agent, was helpful and knowledgeable. There is a few things that need fixing but I am sure they are on top of it. The maintenance team has been...
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Steve
Look Property Services
6 years ago
Anna thank you so much for taking the time to write such a nice review, it’s very important to us and much appreciated.
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6 years ago
Warm and welcoming.
Very professional, warm, welcoming and straightforward with the exception of the third-party online referencing and payment system which was very convoluted and confusing - I would have preferred...
We are a dynamic residential and commercial property company based in East London. Sales, Letting, Property Management, Site Acquisition and Sale, New Homes.
We are a dynamic residential and commercial property company based in East London. Sales, Letting, Property Management, Site Acquisition and Sale, New Homes.
