Ordering was straight forward and I was kept updated re delivery.
Simple process to return
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 days ago
So disappointing
Shipping and return costs seemed excessive for a lightweight outfit. I won't be ordering ftom them again.
Izzy
Long Tall Sally
3 days ago
We’re sorry to hear the shipping and return costs left you disappointed. We understand how frustrating it can feel when fees seem high, especially for a lightweight item. Your feedback is valuable and will be taken into consideration as we continue reviewing our pricing and policies to improve the overall shopping experience.
0
แบ่งปัน
KH
Kym Hyson
ตรวจสอบ#โดย #Feefo #แล้ว
AUS
3 days ago
Kym Hyson พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Quick delivery.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 days ago
Lovely dress
Good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 days ago
Love LTS
Service
The service was great, had a problem with Evri collecting my return and they helped me sort it. No problems.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 days ago
All good
Very good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
4 days ago
Incorrect size item received, no reply to livechat or email correspondence
I have reached out to LTS both via livechat and email and am yet to receive a response.
As the item has been shipped to Australia, for me to return these via post within 14 days to receive a refund...
อ่านเพิ่มเติม
Izzy
Long Tall Sally
3 days ago
We’re very sorry to hear you received the incorrect size item and have not yet received a response to your live chat or email messages. We understand how frustrating this is, particularly with an international order where return timeframes and postage costs can make the situation even more difficult. We also appreciate your concerns about being expected to cover return costs for an error that was not yours.
Your feedback regarding both the communication delays and the handling of this issue has been noted and will be shared with the relevant teams as we continue working to improve our customer service and order accuracy.
0
แบ่งปัน
SM
Sarah Meagher
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
4 days ago
Sarah Meagher พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Forgotten their USP. Standard length tops. Frumpy design
Great service from ordering thank you. Fast despatch and received quickly