Service is very good. Parcels come quite quickly. If ever have to phone staff are very polite & helpful, kind & friendly. It’s nice to still have a company where you can speak to a human.
0
แบ่งปัน
SC
Sue Catton
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Sue Catton พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Sad I had to pay £1.99 to return a faulty garment
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Very happy!
Perfect!
0
แบ่งปัน
SM
Sherrie Matthews
ตรวจสอบ#โดย #Feefo #แล้ว
USA
5 months ago
Sherrie Matthews พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
Casual slacks
Good service except the additional fee of $12
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
I like LTS.
I haven’t had to contact customer service for anything, that’s good. On the downside, I’ve got to be very careful about the items I order from LTS because I will not return them due to the cost of...
อ่านเพิ่มเติม
Izzy
Long Tall Sally
5 months ago
Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with our service.
We completely understand your concern about return shipping costs and appreciate your suggestion for a prepaid return option. Your input is very valuable and will be considered as we look for ways to improve our service and make returns easier for our customers.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
The service is good but the quality and fit is still very variable.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
5 months ago
Delivery was ok although it took several days to arrive after the tracking said it was with the courier.
Michelle
Long Tall Sally
5 months ago
Thank you for your feedback! I’m glad to hear that your order arrived safely, though I sincerely apologise for the confusing delay after it reached the courier.
We know how frustrating it is to see a "with courier" status and then wait several more days for the actual delivery. While we aim for a seamless handoff, it sounds like there was a bottleneck at the local depot.
I am sharing your comments with our delivery partners to ensure they are more accurate with their status updates and to help reduce these "last mile" delays in the future.
We appreciate your patience and hope you are happy with your items!
0
แบ่งปัน
KC
Kate Cook
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
5 months ago
Kate Cook พูดเกี่ยวกับ Long Tall Sally ว่าอย่างไร:
LTS Overall
I always receive my orders on time and right garments are sent out. Returned items are dealt with quickly