Mistakes with repairs and payments of landlord fees
Leon
Linley & Simpson
6 years ago
Thank you for your feedback, Mr Cowan.
I understand our City branch have been in contact to resolve your issues. Please do not hesitate to let us know if there is anything else we can do
Leon Green
Customer Service Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
6 years ago
Time will tell.
I have had to personally pay 2 bills that Morgan’s use to pay regular for me with no problems. If I hadn’t got the letter saying a payment was needed I could have gone into arrears. Linley and...
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Leon
Linley & Simpson
6 years ago
Thank you for your feedback.
I understand our City branch have been in contact to resolve your issues. Please do not hesitate to let us know if there is anything else we can do
to help
Leon Green
Customer Service Manager
0
แบ่งปัน
MJ
Mrs Jackson
Leeds
6 years ago
Mrs Jackson พูดเกี่ยวกับ Linley & Simpson ว่าอย่างไร:
The electronic form was easy for, but my husband would have struggled
Filling in the form electronically was easy, but we needed to speak to someone to ask questions. That took at least 2 weeks or more because of Christmas and I kept receiving annoying email reminders...
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Leon
Linley & Simpson
6 years ago
Hi,
Thank you for your feedback, I am sorry you were receiving reminders over the Christmas period. I am looking into this to ensure that this sort of thing doesn't happen unnecessarily. I appreciate the feedback
Leon Green
Customer Service Manager
Very helpful and efficient from the first viewing through to moving in
Leon
Linley & Simpson
6 years ago
Thank you for your review, Mr Thompson,
I have passed your feedback to our Branch Manager Emily at our Linley and Simpson branch in Wetherby who was really happy to hear this. It's great to hear that Linley and Simpson are giving a first-class service.
Leon Green
Customer Service Manager
0
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ลูกค้าที่ไว้วางใจได้
6 years ago
Good, but
They have ignored some of the issues I have reported
Leon
Linley & Simpson
6 years ago
Thank you for your feedback
I am sorry you feel we have ignored some of your issues. If these are still not resolved please get in touch with our City Branch on 0113 3980099 do not hesitate to let us know if there is anything else we can do
Leon Green
Customer Service Manager
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
6 years ago
Matthew B at the Horsforth Branch has been fab.
Overall good and efficient service.
Leon
Linley & Simpson
6 years ago
Thank you for your review
I have passed your review on to Matthew at our Horsforth branch at Linley and Simpson, he was delighted.
We hope you are enjoying your new home
Kind Regards
Leon Green
Customer Service Manager
Since we first opened our doors in 1997, we have helped more than 50,000 people move home across North and West Yorkshire.
In fact, in the short time it takes you to read this sentence, it's likely that one of our team will be supporting someone, somewhere in Yorkshire, to make that move - as smoothly and quickly as possible.
Since we first opened our doors in 1997, we have helped more than 50,000 people move home across North and West Yorkshire.
In fact, in the short time it takes you to read this sentence, it's likely that one of our team will be supporting someone, somewhere in Yorkshire, to make that move - as smoothly and quickly as possible.