I'm 74 years old lady first time I've done it on line and a young man on the phone when I rang up he went check it with me to see I got the right travel insurance for me and sent me a copy because I...
อ่านเพิ่มเติม
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and i will ensure that your comments are passed back to the advisor you spoke to.
Regards
Leisure Guard team
Really long process to make the claim, but that most straight forward. It takes so long to process, I did mine 2 weeks ago and still have no received my money back. I used a different insurance...
อ่านเพิ่มเติม
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I apologise for any inconvenience caused, but the initial review invite was designed to capture your comments on the actual purchase of the policy and not the complete end to end claims process so can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this.
I will also forward your comments onto AXA, the claims handler to investigate and contact you directly with an update on your claim and to discuss next steps.
Regards
Leisure Guard team
The service I received was excellent, and would recommend to family and friends.
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you'd consider using Leisure Guard in the future. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard team
วันที่ซื้อ: 29/02/2024
0
แบ่งปัน
ML
Mr Peter Lale
Doncaster
2 years ago
Mr Peter Lale พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you'd consider using Leisure Guard in the future. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard team