I would have assigned 5 if I hadn't had to wait an hour to get through on the phone! However the person I spoke to was brilliant and very helpful, charming and willing to take time to answer my...
อ่านเพิ่มเติม
วันที่ซื้อ: 09/08/2021
0
แบ่งปัน
MT
Mr Thomas Taylor
4 years ago
Mr Thomas Taylor พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
It was easy to book insurance on their website, it only took a few minutes.
วันที่ซื้อ: 11/08/2021
0
แบ่งปัน
MS
Mr Allan Skuse
4 years ago
Mr Allan Skuse พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Not keep people waiting 45 minutes on the phone.
How can a policy go up £240 in 13 days!!!!
I have canceled my policy and gone with someone els.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning.
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
I needed cover for a long awaited rearranged holiday and Leisure Travel provided that without too much hassle
วันที่ซื้อ: 12/08/2021
0
แบ่งปัน
MF
Mr John Fielding
4 years ago
Mr John Fielding พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Apart from the long wait for them to answer the phone (over 1 hour) they were easy to deal with and quick. Also very competitive prices
วันที่ซื้อ: 11/08/2021
0
แบ่งปัน
MF
Mrs Susan Fielding
4 years ago
Mrs Susan Fielding พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Had to wait over 1 hour for them to answer the phone but then it was easy and fairly quick to deal with. Had to buy separate travel insurance for me and my wife due to age restrictions.
I’ve been calling for 4 days, on hold over 20 minutes each time, unable to get through. No response by email either.
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind Regards,
Leisure Guard Team
ลูกค้าที่ไว้วางใจได้
4 years ago
Received an email on day 5 with an apology and refund. It’s a shame that the response was so slow but the problem has now been satisfactorily resolved.
