Process for setting up new policy good. Just renewing existing policy would have been a major penalty as no discount was offered on the renewal option but 20% on new policies!!
Joel
Leisure Guard Travel
3 years ago
Good Afternoon,
Thank you for your feedback.
Our renewal process is separate from our marketing strategy but we do, on occasion, send out various offers relating to travel insurance and these can be applied when purchasing either new or renewal policies.
I am pleased to see that you have recently purchased a renewal policy with a marketing promotional code, and I trust that the above explains the situation
Kind regards,
Leisureguard Team.
วันที่ซื้อ: 13/02/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Quick and clear
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are happy to hear that the process was quick and clear.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard
วันที่ซื้อ: 10/02/2023
0
แบ่งปัน
MD
Mr John Duncan
3 years ago
Mr John Duncan พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Site is very clear and easy to use. Doesn’t take long to complete the process
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are happy to hear that site was clear and easy to use.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
This is a bit of a silly question as I haven't travelled or needed to claim. Arranging was easy enough
Emily.C
Leisure Guard Travel
3 years ago
Good Afternoon,
Thank you for taking the time to leave a review.
We sent an email asking you to review the customer journey, the price and cover options offered on the
insurance not just on how a claim is processed.
We will pass your feedback to the relevant team to review customer satisfaction.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Leisureguard team
ลูกค้าที่ไว้วางใจได้
3 years ago
Sorry, I just answered the questions, I thought. If I missed something it wasn't clear. Apologies if it's my mistake.
วันที่ซื้อ: 12/02/2023
0
แบ่งปัน
MD
Mr Gary Doran
3 years ago
Mr Gary Doran พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Quick and easy to purchase.
No claim needed, so can't rate that service.
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are pleased to hear that the purchase journey was quick and easy to use.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
Web site fine to navigate for purchase. Real test will only come in event of claim
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are happy that the purchase journey was easy to navigate.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
วันที่ซื้อ: 09/02/2023
0
แบ่งปัน
MF
Mr Paul Fisher
3 years ago
Mr Paul Fisher พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Professional and efficient, highly recommended supplier.
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are pleased to hear that the service you received was satisfactory and you would recommend us.
If you require ay further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
Mr Grant Henderson พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
4 stars is good and i never give 5 stars to anyone so dont take it personal
Nicola.J
Leisure Guard Travel
3 years ago
Good morning
Thank you for leaving a review.
We are pleased that you are happy with the purchase of your insurance.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
วันที่ซื้อ: 08/02/2023
0
แบ่งปัน
MV
Miss Maria Lopez de Vicuna
3 years ago
Miss Maria Lopez de Vicuna พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Pleased with the way I have managed to get the travel insurane
Nicola.J
Leisure Guard Travel
3 years ago
Thank you for leaving a review.
We are happy to hear that you were pleased with the process of buying your insurance.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team