I have no written confirmation and details of the cover by email or post - that is not impressive !
Nicola.J
Leisure Guard Travel
3 years ago
Good Morning
Thank you for your feedback. There was a known issue with automatic document transmission around the time our records show you purchased the policy and I apologise for any inconvenience caused. I will arrange for your policy documents to be resent as this issue has now been resolved.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Leisure Guard Team
Freya - my advisor was polite and friendly and sorted out my travel insurance in a very efficient manner. Many Thanks.
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I will ensure that your comments are fed back to the advisor and i am pleased to hear of your positive experience.
Regards
Leisure Guard team
วันที่ซื้อ: 24/06/2023
0
แบ่งปัน
MB
Mrs Sarah Brown
3 years ago
Mrs Sarah Brown พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Good service and responsive and great value
วันที่ซื้อ: 25/06/2023
0
แบ่งปัน
MW
Mr Peter White
3 years ago
Mr Peter White พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Leisure Guard offered me exactly what I wanted for my holiday Insurance at a reasonable price. Very happy with them.
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I am pleased to hear that you are satisfied and will consider Leisure Guard in the future. If you need any further assistance, our contact details are in your policy documents.
Regards
Leisure Guard team
วันที่ซื้อ: 25/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
Very straightforward
วันที่ซื้อ: 22/06/2023
0
แบ่งปัน
MN
Mr THOMAS NEWELL
3 years ago
Mr THOMAS NEWELL พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร:
Very bad company did not even give me a copy of my insurance 120 pounds fir nothing.
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I apologise for the inconvenience caused. This was a known issue at the time you purchased your policy which has been rectified now and i will ensure that your policy documentation is sent to you.
If this was not the only issue that has driven the scoring, please let us know and i will be happy to investigate further. We are keen to get as much feedback as possible to ensure any opportunity to improve our process is identified and addressed and your comments would be welcomed.
Regards
Leisure Guard team
Communication good.
Description of cover good
Price good.
วันที่ซื้อ: 21/06/2023
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
3 years ago
it was actually my daughter who arranged this for me, but she said there were no problems, everything was straightforward. I would have no hesitation in using them again and will definitely be...
อ่านเพิ่มเติม
Matt
Leisure Guard Travel
3 years ago
Thank you for your feedback.
I am pleased to hear that you are satisfied and will consider Leisure Guard in the future. If you need any further assistance, our contact details are in your policy documents.
Regards
Leisure Guard team