What is the point buying from them if you are declined with stupid reason.
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
We have noted your comments, but the review invite was designed to capture your feedback on the service received during the actual sale of the policy so can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this.
We have also passed your comments on to your claims handler, AXA for them to investigate and respond.
Regards
Leisure Guard team
My name was wrong on the documents.
Telephoned, the lady told me she would correct my name by the end of the day but that did not happen.
Telephoned the following day and the young man sorted...
อ่านเพิ่มเติม
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that your query was resolved eventually but im concerned that you did not receive the call back as promised. This is not the normal service level i would expect and i will be investigating internally to determine how and why this happened.
However, i appreciate your comments and if you need to contact us again in the future, our details are in your policy documentation.
Regards
Leisure Guard team
วันที่ซื้อ: 06/01/2024
0
แบ่งปัน
MR
Mr Laurence Rose
2 years ago
Mr Laurence Rose พูดเกี่ยวกับ Leisure Guard Travel ว่าอย่างไร: