Pool liner arrived in an old-dirty-re wrapped with tape and a hole in the corner of the box. I called customer service and they said to send pictures of the box which I am doing now. I was assured...
My package arrived broken open. They packaged very heavy items wrapped in a plastic bag, thrown into a big thin cardboard box with some air pillows. Unprofessional and packaging 101 basics were...
Product descriptions did a decent job of informing for the purchase. Could use a few more comparisons to other products of similar kind. Also, never real happy to get stuck with the "handling fee"