Led 5foot tube arrived broken in half . Box of 4 led candle bulbs arrived crushed. Not ledhuts fault I think but yodel who they use are just awful.
Dan Fisher
Led Hut
7 years ago
I'm sorry to hear that this is the case and thank you for making us aware. I can see that a replacement T8 tube was issued and feedback has been provided to the courier, however can you advise as to whether the candle bulbs are non-working as a result of the parcel damage?
ลูกค้าที่ไว้วางใจได้
7 years ago
After speaking to ledhut on Monday a new tube was received today. In light of this I’ve changed rating to five stars for ledhut as they are superb in sorting out the problem.
0 stars for yodel though.
The candle bulbs in the crushed box all seem to be working fine at the moment.
รีวิวสินค้า
วันที่ซื้อ: 20/07/2018
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
Excellent as usual.
Clear web site, good products and a fast delivery.
Dan Fisher
Led Hut
7 years ago
Hi David, great to hear you've enjoyed your experience with us. Should you have any lighting requirements in the foreseeable please feel free to get in touch.
Paid for next day delivery,still has not arrived.Parcel tracking service does not appear to work.I hope this is not an omen.
Dan Fisher
Led Hut
7 years ago
HI Steven, thank you for bringing this to our attention and we can see the service has not been met. It does appear that your postage costs were refunded in light of this, and the tracking indicates this has now been delivered as of 23/07 at 10:38. Can you confirm that this is now with you?
TC
Trusted Customer
7 years ago
Sure enough now delivered but package damaged and open at both ends,including some of the tubes boxes.All appears to be there but functionality will not be tested for a few weeks.I signed that the parcel was damaged.New carriers needed?Thanks for your reply.Steve
Dan Fisher
Led Hut
7 years ago
Thanks for confirming Steven and I'm glad this is now received, although I must apologise for the state the consignment was received in. After viewing the tracking information there has not been anything out of the normal suggesting the contents needed to be inspected and I will certainly have this investigated. If you do by chance have any images detailing this please feel free to send these over to customer.services@ledhut.co.uk as this would go a long way in helping.
If by any means the units are damaged or the functionality is questionable in light of this, please let me know and we can look toward issuing replacements to resolve this.
รีวิวสินค้า
วันที่ซื้อ: 19/07/2018
0
แบ่งปัน
TC
Trusted Customer
Dunmow,Essex
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
A first class service...the product was perfect and realistically priced.
Ordered on a Saturday and delivered on Tuesday morning....very efficient dispatch.
I would definitely purchase again from Led...
อ่านเพิ่มเติม
Dan Fisher
Led Hut
7 years ago
Thank you for your kind words John, and we're glad to hear you're happy with your experience with us. Should you have any additional lighting needs please feel free to let us know and we'll do our very best to accommodate this.
วันที่ซื้อ: 21/07/2018
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
Very Prompt delivery without paying extra
Dan Fisher
Led Hut
7 years ago
Hi Paul, thank you for your review and feedback on our free delivery service. Should you require any additional support please do not hesitate to get in touch.
Usual excellent service, have used Led Hut a number of times and have always had a good experience - thanks
Dan Fisher
Led Hut
7 years ago
Thank you for the feedback Jeff and I'm glad to hear you're happy with your purchases. If at any point you ever need any support, please feel free to get in touch.
รีวิวสินค้า
วันที่ซื้อ: 21/07/2018
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
Fast, cheap. No problems at all.
Dan Fisher
Led Hut
7 years ago
Thanks for your recent purchase and the feedback Alex - that's great to hear. If you need any support please do not hesitate to let us know.
Best for a while, on time and postage refunded quickly for a change.
Keep it up.
Dan Fisher
Led Hut
7 years ago
HI Graeme,
Thank you for your feedback and apologies again for any prior inconvenience. If you do require any additional support please do not hesitate to let us know.
รีวิวสินค้า
วันที่ซื้อ: 20/07/2018
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
Very helpful in sorting out a query , fast and reliable
Dan Fisher
Led Hut
7 years ago
Great to hear William and thank you for your review! If there is anything we can assist with please do not hesitate to let us know.
วันที่ซื้อ: 21/07/2018
0
แบ่งปัน
TC
Trusted Customer
7 years ago
Trusted Customer พูดเกี่ยวกับ Led Hut ว่าอย่างไร:
Great product !
Dan Fisher
Led Hut
7 years ago
Great to hear you're happy with the product Adrian. If you require any support or product information please do not hesitate to let us know.
Offering superior quality products to both commercial and retail markets LED Hut is the leading provider of LED lighting in the UK
Backed up since 2011 by strong guarantees, verified certification and an unrivalled stock holding.
Offering superior quality products to both commercial and retail markets LED Hut is the leading provider of LED lighting in the UK
Backed up since 2011 by strong guarantees, verified certification and an unrivalled stock holding.