Asked for single width tower and got a double width tower even when received
Phone call 30 min later asking can we deliver double and I said no .
Lakeside-Hire
Lakeside-Hire
11 years ago
As we just discussed on the phone, we will be refunding you for the hire of the scaffold tower, as we did not send the correct equipment. We apologise for this error and it was good to hear you were able to still complete the job successfully.
Lakeside-Hire
ลูกค้าที่ไว้วางใจได้
11 years ago
Initial misunderstanding sorted with efficiency and total professionalism would recommend Lakeside for any of your hire needs and would definitely use them again myself.
great service, only ordered and received 1 set of toe boards although 2 on the delivery note, After collection I was contacted several times asking when I was going to finish my hire.
The driver was very rude don't know why plus I had to help him cause he said well come on then lets take it off and I'n ur terms it says driver has to deliver roadside
Seemed to get conflicting messages from the same team about delivery day, after missed drop off? Also sent message with alternative number to ring, never used it? Then as I didn't return call, had to...
On-line system did not function for me - problems with address - and my subsequent e-mail explaining the problem was not acknowledged - however telephone people, Luke and Rachel, were both very good.