Product Arrived Missing Parts; Have Not Received Replacements
I was initially impressed with the communication when told that the missing parts would be replaced.
As time went on without receipt or communication I realized that I would not be getting the...
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Alan Bradley
Kiddierail
9 months ago
Hi Donna,
thank you for taking the time to raise our awareness to this error.I am so sorry that you haven't received the missing parts, and that you are understandably unhappy with the lack of service you have had.
I will ensure that the missing items are sent to you without any further delay, this should not have happened and I will make every effort to put things right to prevent this happening again in the future.
kind regards
Alan
Great product; easy to install; adaptable bracket for end user's growth.
From the order to delivery was quick and efficient.
The product itself is the best I have seen on the market for toddlers to children with adjustable positioning.
