Don't overcharge customers.
You over charged my credit card, it took 8 telephone calls. 4 e-mails a whole week. And a bucket load of stress for me. Without even a apology!
Amy
Kelly's Storage
7 years ago
Thank you for your feedback, all refunds take 3-5 working days and unfortunately your refund was processed on Christmas eve. You have now spoken to Adam and we understand you thought everything else was brilliant. We apologise again for the delay in the refund.
I do highly recommend this company due to the brilliant service provided by the two individuals who came to our place. They are really supportive and managed to store all our stuff in one container...
Well organised but last morning felt rushed. We needed to be more aware of speed of packing as some keep items were packed.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Helpful and efficient
Barry and Norbert were very willing and helpful when they returned our crate.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Making Life easy
Absolutely loved the customer orientated service. The staff was very helpful with the queries and the team were professional with the packing and moving, made our life eaay. Special shout out to...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Poor removal service
We had Kelly’s do our pack and move with some things into storage. They subcontracted the packing and we had to supervise as things were not being protected well. On unpacking they clearly wanted...
อ่านเพิ่มเติม
Amy
Kelly's Storage
7 years ago
Thank you for your feedback. We are already in the process of resolving this and Chris will be contacting you when you are back from your trip.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
Absolutely excellent experience.
Absolutely excellent experience. On time, amazingly friendly guys, helped us pack everything we had into one staorge unit, so kind, helpful and went above and beyond for us. Highly recommend this...
