Great service , professional fast and kind .Jason and his crew were professional fast and efficient .
Amy
Kelly's Storage
7 years ago
That is great to hear thank you so much for your kind words.
Amy
The Customer Experience Team
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7 years ago
Everyone at Kelly’s Storage has been pleasant, efficient and a pleasure to deal with from initial enquiry through to collection of goods. Thank you! Wouldn’t hesitate to recommend them!
Amy
Kelly's Storage
7 years ago
Thank you so much! We are so pleased with your great feedback. We aim to make sure every stage is exceptional so we are happy that came across. We do run a great refer a friend scheme as well should you know anyone who needs the storage.
Kind regards
Amy
The Customer Experience Team
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7 years ago
Incredibly prompt, useful service.
My driver, Jerome, was amazing, with packing advice, help and support as well as a nice guy.
Amy
Kelly's Storage
7 years ago
What lovely feedback, thank you so much for taking the time to send this over. We will pass on your kind words to Jerome.
Amy
The Customer Experience Team
Wonderful service all round and we would highly recommend them
Fantastic customer services - I found Anita super helpful, informative and efficient.
Fantastic service - the two guys, Mark and Rudd that came to pack us up were very friendly and efficient.
Amy
Kelly's Storage
7 years ago
Thank you Debra for your lovely feedback. We are so pleased our great team impressed and have passed on your kind words to them.
Amy
The Customer Experience Team
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7 years ago
Great staff at collection but poor communication
We spoke to a few different people from Kelly's in the process of organising our storage and there didn't seem to be any communication between them which caused some confusion. We also had to request...
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Amy
Kelly's Storage
7 years ago
Thank you for your feedback, I have tried to call to discuss following a chat with our team. As the way you have set up your account is different to the normal procedure we have had to do things slightly different to our usual procedure. Please do give the Customer Experience Team a call on 01483 448406 so we can resolve this for you.
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7 years ago
Quick, efficient and professional.
I called at 12pm and spoke to Chris. He called his St Albans branch and had a box sorted within 2 hours. Great professional service.
Amy
Kelly's Storage
7 years ago
Thank you so much for your great feedback, we always aim to go above and beyond for our customers.
Kind regards
Amy
The Customer Experience Team
Gil and Barry were very pleasant and helpful. Called me beforebthwy arrived to keep me updated.
Amy
Kelly's Storage
7 years ago
Thank you Nathelie, we think communication is key and like to keep our customers updated as much as possible.
Kind regards
Amy
The Customer Experience Team
Perfect Service! The most efficient pickup I have ever experienced.
The service was perfect. I received an automated text coincided with a call from the drivers right before their arrival.
After having moved several times throughout the year this was the most...
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Amy
Kelly's Storage
7 years ago
Wow! Perfect! Thank you so much Zaif your feedback has been shared with the whole company and put a huge smile on Matt and Phil's faces.
Kind regards
Amy
The Customer Experience team
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7 years ago
Choose Kelly’s for a move without stress
Everyone knows how stressful house moving can be but if you use Kelly’s, they will not disappoint. Everything done so smoothly, calmly and with willingness. We had to change the moving date 3 times...
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Amy
Kelly's Storage
7 years ago
Thank you so much for taking the time to leave such lovely feedback. We all know how stressful moving can be so always aim to take the stress away for our customers and always happy to help. We wish you all the best in your new home.
Amy
The Customer Experience Team
Excellent service - fast, efficient, flexible & friendly
Mark, Nick, Jason & Phil were fast, efficient and most importantly, friendly - they made a potentially stressful experience seamless and enjoyable.
Chris and the whole team were also extremely...
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Amy
Kelly's Storage
7 years ago
That is so lovely to read Wendy! We appreciate how stressful moving can be and like to make this as smooth as possible for our customers! We have forwarded your feedback to everyone in the company.
Kind regards
Amy
The Customer Experience Team
