I paid for next day delivery within the time frame of next day delivery requirements but…
I paid for next day delivery within the time frame of next day delivery requirements but the product came a day late. I then emailed the contact on the website to say I was not happy about this and...
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Keep It Personal
Keep It Personal
12 years ago
The parcel was delivered "on time" - the customer chose "next working day delivery" and ordered the item late on Thursday night at 8pm which is far later than our cut off time of 2:30pm. The item was delivered the next working day which is Monday 15th October - see delivery details attached as proof.
http://www.apc-overnight.com/apc/quickpod.php?txtpostcode=LE8+5TW&txtconno=111382&Track=Track&type=1
We responded to the customer immediately through email to her hotmail account.
Many thanks
Andy Smith
Keep It Personal LTD
Director