I ordered 3 items and 2 arrived wrong - a different item completely. I then had to ring Joy CS 3 times to get this sorted, including being promised that the correct items would be sent and then a...
No complaints about the service or delivery. Everything arrived on time and promptly. A returns label was included but unfortunately it wasn't free returns.
I contacted the customer service team regarding the faulty item (blouse arrived torn and without a button on one of the sleeves) I received and did not heard back. Very poor customer service :(
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
