On this occasion I tried to alter my order before midnight on the same day and was unable to. When queried, I was told that the order had already been despatched !! It was suggested that if I didn't...
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
Looking at your account we can confirm that your return has since been received, and a refund has now been processed.
Please do not hesitate to contact us should you haveany further queries.
Kind regards,
JM
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website