Lovely mix of stones and gems available, but delivery is still letting you down.
รีวิวสินค้า
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi Melanie,
Thank you for your review.
We’re sorry to hear that the gemstone strands weren’t what you expected. We understand your disappointment that the shapes appeared more like chips rather than nuggets, and we appreciate you sharing your feedback.
We’re sorry that this experience has put you off purchasing similar strands in the future. If there’s anything else we can do to assist you, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
I keep banging on about the delivery, but is isn't as good as it used to be. There are pockets where things improve, and then it all falls behind again. Get the deliveries sorted out and your...
Delivery lets it down at the moment. JM used to be fantastic, with deliveries taking no more that 2-3 days, however, lately it has been 10 - 14 days in some cases, and really hit and miss. It isn't...
อ่านเพิ่มเติม
รีวิวสินค้า
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi Melanie,
Thank you for your review.
We’re sorry to hear that you were disappointed with the quality of your Icy Olmec Jadeite pendant. We understand your concerns regarding the thinness and clarity of the carving, and we’re sorry this particular piece didn’t meet our usual standards. We appreciate you returning the item and taking the time to share your feedback.
If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Briliant - second to none - don't buy from anywhere else - JM is the best.
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วันที่ซื้อ: 02/10/2025
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ตรวจสอบ#โดย #Feefo #แล้ว
11 months ago
Since it’s been 9 days and still not resolved I am frustrated to say the least.
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re very sorry to hear that your issue hasn’t been resolved yet and understand how frustrating this must be. So we can assist you further, please contact our customer service team directly on 0800 6444 655 so they can look into this for you.
We're sorry for any inconvenience caused.
Kind regards,
JewelleryMaker
JM back to it's wonderful best. If I had a slight criticism it is the time it takes Whistl to pass the order to the Royal Mail, letting both JM and Royal Mail down.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website