JewelleryMaker คำวิจารณ์

Hi, Thank you for your review. We’re sorry for the inconvenience you’ve experienced with your recent order and for the delay in receiving your postage refund. We completely understand how disappointing this must be, especially as the error was not on your part. Looking into your account, we can confirm that the postage reimbursement has been credited to your HobbyMaker account on the 3rd of October. Unfortunately, we don’t have the option to refund postage directly to your card, as we don’t process the original payment ourselves. To have this refunded back to your card, please contact our customer service team on 0800 001 4433 so that they can take or confirm your card details securely and complete the refund for you. We sincerely apologise for the frustration this has caused and appreciate your patience and understanding while we get this resolved. Kind regards, HobbyMaker