There isn’t much to say, just disappointed they haven’t arrived yet.
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that your order hasn’t arrived yet. Please note that we need to allow 15 working days before we can raise an investigation. If your order hasn’t arrived by the 30th of October, please do contact us so we can look into this further.
We apologise for any inconvenience this may have caused and appreciate your patience.
Kind regards,
JewelleryMaker
Excellent service as always. Great delivery times and I have always found their customer service very helpful on the few occasions I have had an issue.
รีวิวสินค้า
วันที่ซื้อ: 07/10/2025
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ตรวจสอบ#โดย #Feefo #แล้ว
11 months ago
The people who answer the telephones are lovely and always do their best.
รีวิวสินค้า
Klaudia - Help Team
JewelleryMaker
11 months ago
Hi,
Thank you for your review.
We’re sorry to hear that you’re disappointed with your beading box. We have watched back the recording of the auction, and we can confirm that you have received exactly what was shown on air. For the purpose of the presentation, the beads were taken out of their pouches and spread out on a black mat to display all the colours.
We understand how this may have been confusing, and if you’re unhappy with your purchase, you’re welcome to return it within 30 days for a full refund.
We're sorry for any disappointment caused, and if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website