I've had better expierences with itravel booked many trips with them, last was least impressive considering they launched a promo one day after I booked and did not extend promo to me...not impressed...
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Customer Care
itravel2000.com
11 years ago
Thank you for your feedback. Our records indicate you were given a discount of $50 by your travel agent. Moreover, the discounts are not combinable with any other promotions we may have had. Looking forward to serve your future travel needs.
Regards,
Customer Care Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Disappointed
We booked a 5 night cruise from itravel2000 for our 10 year wedding anniversary. Almost half our trip was covered using Petro Points. This points program was a very good and easy transaction. ...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Terrible Policy
Booked 2 flights on one booking - Bangkok to Delhi, and Delhi to Kathmandu. After flying to Delhi, I decided I didn't need to fly to Kathmandu, so tried cancelling it. Apparently, since I used one of...
อ่านเพิ่มเติม
Customer Care
itravel2000.com
11 years ago
Dear Andrew,
Thank you for your feedback. We would like to advise that the terms and conditions are set up by the airlines, as per their policy the ticket can not be used of sequence nor can be cancelled for a credit or refund for the unused portion. We apologize about any inconvenience this has caused.
Regards
Customer Care Team
ลูกค้าที่ไว้วางใจได้
11 years ago
Apology not accepted until appropriate actions are made to rectify the problem.
No problem with the booking, but basically didn't help us after a problem came up with the vacation useless if you have a problem. There was no follow up with our issues.
Customer Care
itravel2000.com
11 years ago
Dear Mr. Peter Horns,
We are very sorry to learn about your experience. Please email us your concerns at customerservice@itravel2000.com so we can look into this further for you.
Regards
Customer Care Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
We received wrong information from travel agent. She booked us into the wrong resort. When…
We received wrong information from travel agent. She booked us into the wrong resort. When she tried to fix it - we were not refunded the full amount as was promised since it was an agent error. ...
อ่านเพิ่มเติม
Customer Care
itravel2000.com
11 years ago
Dear Cynthia,
Thank you for your feedback. We are very sorry to learn about your experience. In order to further assist you, may we please request to send us an email at customerservice@itravel2000.com.
Regards
Customer Care
Customer Care
itravel2000.com
11 years ago
Dear Cynthia,
Thank you for your feedback. We are very sorry to learn about your experience. In order to further assist you, may we please request to send us an email at customerservice@itravel2000.com.
Regards
Customer Care
I explained what I was looking for and as well my budget and the agent, Percy Joseph, was very helpful, informative & very pleasant and professional. You can tell he enjoys his job @ Itravel2000.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
no prob
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
ottawa may 2015 trip
booked with WestJet - service is great and legroom is actually comfortable. I always book through Itravel and have always had speedy fantastic service from them
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..