This was the first time my husband and I were going on a sunny destination trip due to his nieces wedding. We didn't think it was going to be that frustrating to communicate to the travel agent. When...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Booking trip to Las Vegas
The hotel room that was advertised could not be booked. Never did get the cancellation insurance that I tried to order
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customercare@itravel2000.com if you would like to discuss this further.
Regards,
Customer Care Team
Agent helpful with booking but not honest about upcoming sale when asked (new president announced and sale pricing not honoured less than 12 hours after booking) customer service referred back to...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
My agent did not book our room in Toronto as she said she would. The…
My agent did not book our room in Toronto as she said she would. The end result she booked it last minute with park and fly. When we got there we had to pay for parking. Left many message upon our...
You should be cautious when using the website for online bookings, I reviewed the prices for 24 hours and noticed the it did not increase so I attempted to book my trip. When I arrived to the check...
อ่านเพิ่มเติม
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Hoping that you will allow us another opportunity to serve your future travel needs.
Regards,
Customer Care Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
awesome
Great customer service the lady I spoke with was very thorough and helpful. Like the petro points. Overall no complaints and we had an awesome trip!!
The experience was as it has been in the past, easy and fast.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
AZULE
It was a great expereience, fantastic way to celebrate our 10th wedding anniversary. Super service. the big down fall was we went to the Speel about upgrading, and investing, not a big deal if it...
Arrived early in the am. during Easter holidays and there were only 4 of us at the front desk. Very slow to check in. Rooms were tired looking but were a good size and clean. Not happy with the room...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..