My last trip was to Huatulco Mexico and was promoted as a business class flight which turned out to be a economy flight. Neither itravel2000 or Air Canada Vacations would take responsibility for this...
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
quick and easy
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Explaining about the hotel names
just a bit confused with the booking for which resort. The agent never mentioned the name when she booked or asked me again . After got the confirmation I realized that wasn't the one I chose. But...
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
best service ever!!
best service ever!!
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Recent trip to San Jose, USA
excellent experience, wonderful trip
Except when the return was cancelled, no one notified us, we saw it on the airline website, and that it was automatically re-booked.
All was great, thanks so...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up…
I've always used Itravel2000 when booking vacations, and I've never experienced any problems, keep up the good work!
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Price Drop Protection
No longer available on many trips to Mexico. Free parking is not of interest to many travellers, who don't need it.. Booking early is no longer an advantage if PDP is not available. Looking at...
อ่านเพิ่มเติม
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and products and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards
Customer Care Team
ลูกค้าที่ไว้วางใจได้
11 years ago
Your response still does not address the lack of Price Drop Protection on many trips to Mexico. Your response changes nothing.
Booked a trip to pints cana. The service received was excellent and I would not hesitate to use this agent again.
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
improvement needed
The agent we booked through via phone was monotone and did not make us feel like he cared.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our service and your feedback will be used as part of that. Other than that, hoping that you were able to enjoy other elements of your vacation.
Best Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..