Excellent courteous and efficient Itravell representatives. I especially appreciate their patience and tardiness to return phone calls.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
Flight booked
Very easy to find, book the cheapest flights at the best time. However I am unable to check "my itinerary" for the flight; apparently only works for vacations(?)
Ms. Rayna Fernandez was the rep who helped us with the booking and all the details. She was very knowledgeable, friendly and very patient with us and answered all our questions. She also helped us...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
11 years ago
could not chamge booking date after 12 hours
Booked a hotel and tried to chamge the date the next morning and was not allowed. Was not a booking that was listed as uncancellable.
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. The change and cancellation policy is a drop down under the room category on the site. The property was contacted but as the check in date was close any changes would have had to have been approved by the hotel. We are sorry to hear that your request was denied by the hotel and your experience with us was not what was expected.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..