itravel2000.com คำวิจารณ์

Thank you for providing feedback on your reservation. We are sorry to hear there was a wait time for you to reach an agent. Please feel confident, we do value your business and assure you of our very best intentions at all times.

Thank you for taking the time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. We reviewed the phone call, and the agent advised there would be a $250.00 cancellation penalty, at that time to cancel. The agent advised if you wanted to rebook the package, we could not guarantee the prices will remain the same as what you were seeing online. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-969-3325