response time is very fast, and everyone is very helpful. I just started my course so can't say much yet but everyone I have been in touch with so far has been very nice and helpful.
I did enjoyed learning, however the platform is not user friendly and if not guidance given me over the phone I would have to put a lot of effort learning how to use it. Also the rules of finishing...
i think that the customer service is very good right from start keep you update what, where and how to do it. Step by step easy way always supports the journey.