Hi Debbie, thanks for taking the time to send in a review. I have just checked our records and it does indeed look like you completed the survey so you should have been paid. I am so sorry that an error was made and this didn't happen at the time, we will investigate how this happened to avoid a repeat. You should have received £30 for this survey but we will pay you £50 as an apology for the inconvenience. We will be in touch today to arrange payment.Apologies againPaul, Further Afield
