Hoteleus คำวิจารณ์

Gracias por compartir tu valoración del viaje de siete días por las Barrancas del Cobre con Hoteleus. Lamentamos que el inconveniente a tu llegada a Creel y la demora en responder a tus inquietudes hayan afectado tu experiencia. Agradecemos tu confianza y tus comentarios, que nos ayudan a identificar dónde debemos mejorar la coordinación y el acompañamiento durante el recorrido. Esperamos tener la oportunidad de recibirte nuevamente y brindarte una mejor experiencia de principio a fin.

Thank you for sharing your experience on your six-day Copper Canyon adventure aboard the Chepe Express! We’re delighted that José’s support helped you throughout your journey and that you enjoyed Creel, the spectacular views from Hotel Mirador, and the winery visit. We’re sorry the rockslide extended your train journey and left you with less time to explore El Fuerte. We understand how disappointing that must have been. Your feedback about the longer train rides is valuable, especially for travelers who prefer a more leisurely itinerary with extra time at each destination. Thank you for choosing Hoteleus to explore Barrancas del Cobre. We hope to welcome you back for more memorable experiences in Mexico!

Thank you for sharing your experience, Héctor! How special to return to Hotel El Mirador after 32 years and revisit those wonderful memories. We’re delighted you enjoyed the Copper Canyon views, the cable car at Parque Aventura, and your stays in Creel and El Fuerte during your Chepe Express journey. Your suggestion to spend an extra day in Chihuahua is valuable for travelers who enjoy history and local cuisine. We’ll also share your kind words with Jose Luis Valdez—it’s lovely to hear his attentive support helped everything go as planned. Thank you for choosing Hoteleus for your adventure in Mexico!

Thank you for your wonderful review! We’re delighted you enjoyed your El Chepe train journey and exploring Chihuahua, Creel, and El Fuerte. It’s lovely to hear that Mexico’s beauty and welcoming people made your Copper Canyon adventure so special. We’ll share your kind words with Jose Grifaldo, who will be happy to know his travel planning and support made a difference. Thank you for recommending Hoteleus—we look forward to helping you plan your next trip to Mexico!

Thank you for sharing these wonderful details about your Copper Canyon tour! We’re so pleased that your eight-day journey, including Chepe Express First Class and your stay at Hotel Mirador, left you with such happy memories. A last-minute flight cancellation can be stressful, and we’re glad José Luis Valdez responded quickly and helped you find an even better alternative. We’ll gladly share your heartfelt thanks with him. Thank you for trusting Hoteleus with your Copper Canyon adventure. Knowing you felt cared for and could fully enjoy the trip means so much to our team!

Dear Carol Ann, Thank you for sharing your experience. We are sorry that the trip did not meet your expectations, particularly given the level of comfort and service you anticipated. Copper Canyon is a remote region where hotel infrastructure, amenities, and connectivity can differ considerably from those in major cities and established resort destinations. This context is an important part of planning a visit, and we regret that the experience you expected and the conditions you encountered were so far apart. We also understand that the wait for your room, the dinner arrangements, and the language of the guided tours added to your disappointment. These concerns deserve a closer review alongside the details provided before your departure. Thank you for bringing these points to our attention. We would welcome the opportunity to review them with you directly through your Hoteleus travel advisor. Kind regards, The Hoteleus Team

¡Muchas gracias, Hermilo! Nos alegra que hayas disfrutado tu tour de 8 días por Barrancas del Cobre, especialmente la experiencia a bordo del tren Chepe Express y su comedor panorámico. Qué gusto saber que los hoteles en Creel y Chihuahua, los desayunos y la visita al Museo y Corredor Menonita fueron parte de los buenos recuerdos de tu recorrido. Gracias por elegir Hoteleus para tu viaje en el Chepe Express en Primera Clase. ¡Será un placer acompañarte en tu próxima aventura!

Thank you, Cheryl, for sharing the highlights of your six-day Copper Canyon tour! We’re delighted that the Chepe Express journey from El Fuerte to Divisadero, the seven zip lines, and the Sky Rider made for such a thrilling adventure. It’s wonderful to hear that you enjoyed Posada del Hidalgo, Hotel Mirador, and the excursions, especially your added visit to Los Monjes. We also appreciate your honest feedback about Quinta Misión in Creel and your suggestion of The Lodge at Creel; this is helpful when reviewing our accommodation options. Thank you for recommending the trip and choosing Hoteleus for your Copper Canyon adventure!

Thank you so much for sharing such a heartfelt review. We’re truly happy to know that your Chepe Express First Class journey through Copper Canyon turned out to be such a memorable experience. It’s wonderful to hear that you enjoyed the train itself, the food, drinks, hotels, and the warmth of the people along the route. We’re also especially glad that what started with some uncertainty became a trip where you felt comfortable, safe, and well supported every step of the way. Thank you for trusting Hoteleus with such an important journey and for recommending this experience to other travelers. We hope the memories of Los Mochis, El Fuerte, Copper Canyon, Creel, and Chihuahua stay with you for many years.

Muchas gracias por compartir su experiencia. Nos alegra muchísimo saber que su viaje en el Tren Chepe superó sus expectativas y que todos los servicios contratados fueron espectaculares. Recorrer Chihuahua, Creel, Cusárare, Barrancas del Cobre, Bahuichivo, El Fuerte y Los Mochis a bordo del Chepe Express y Chepe Regional es una experiencia muy especial. Gracias por confiar en Hoteleus para organizar y reservar su tour al Tren Chepe.