All of our hotel beds have come from HotelContractBeds. The beds and mattresses are exceptional quality, the service is always efficient and friendly. Guests always comment on the comfort of our...
อ่านเพิ่มเติม
HotelContractBeds
HotelContractBeds
9 years ago
Thank you for your review. I am so pleased that we meet the mark on every part and that your guests are so happy with the comfort of the beds.
Jamie Welch
Have twice ordered custom made headboards and both times they have failed to deliver the correct head boards and on one occasion our fabric disappeared for a couple of weeks.
HotelContractBeds
HotelContractBeds
9 years ago
Thank you for your review. As discussed on the telephone due to the fabric on both occasions being sent to us despite us advising at time of order. There was no reference of order number or from where it came we did not know that this fabric was from yourselves. Had the fabric been send on both occasions as requested with some reference then the delivery would have been correct the first time.
Jamie Welch
รีวิวสินค้า
วันที่ซื้อ: 16/06/2016
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
Very helpful and efficient - it all went very well.
รีวิวสินค้า
วันที่ซื้อ: 13/06/2016
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 years ago
Helpful on the telephone. Easy ordering and quick delivery.
Had no problems whatsoever with the service and delivery
HotelContractBeds
HotelContractBeds
9 years ago
Thank you for your review. I have not had any issue's before with the base fabric and as discussed would be happy to change the bases for you but understand that once the valence was on the base it was ok.
Jamie Welch
Took three weeks and a lot of work from the buyer to get the right mattress delivered, some of the office staff seem reluctant to push for a swift resolution until pushed again by the buyer.
HotelContractBeds
HotelContractBeds
9 years ago
Thank you for your review and I do apologise for this. The confusion cam when we were given the wrong order number for the product in the beginning hence a replacement mattress being sent in the wrong size. Please accept our apologies for this.
Jamie Welch
