Terrible, this item went missing with yodel and although I keep ringing up to chase this I keep getting fobbed off with we are still looking into this . Yet I have had to pay £120 out
รีวิวสินค้า
Jayne - Help Team
HobbyMaker
3 years ago
Hi,
Thank you for your review.
We are really sorry to hear of the issues you have experienced with this order, and understand how disappointing this must be.
We have taken a further look at your account, and can confirm that this has now been passed to Lost Parcels Investigations. We have also sent another e mail over requesting that a refund be processed for you, and we sincerely apologise for the inconvenience this has caused you.
Kindest regards,
HM.
I was kept informed about my order status and delivery. The glue came direct from suppliers and arrived same days in 2 packages. Quality packages wrapped no damages
รีวิวสินค้า
วันที่ซื้อ: 08/11/2022
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Very please.
รีวิวสินค้า
วันที่ซื้อ: 04/11/2022
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
3 years ago
Ordered from 2 different suppliers. One part arrived but the other did not as yet, 10 days later.
Morgan - Help Team
HobbyMaker
3 years ago
Hello,
Thank you for your feedback.
We are sorry to hear that you have not yet received the rest of your order, we have passed this over to our team to be looked into further for you.
HM
Good morning,
Thank you for your feedback regarding our service and this order.
We are very sorry to hear that you have not received this order just yet and we do apologise for any inconvenience this may have caused you. Unfortunately we do have to allow for fifteen working days to pass from the date that the order was dispatched before we are able to have a look into this further for you in order to allow for any delays. Therefore, if you have still not received the parcel by the 18th November, please let us know and we will be more than happy to look into this further for you.
If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk.
Kind regards,
Clare W - Help Team
www.hobbymaker.co.uk.
It really is nice to deal with these folks. Thy always get the billing right, they deliver the correct products and the deliveries are within an acceptable time frame.
I really like them
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The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.