I find the Hive website easy to use, so finding and buying my chosen book was easy. I got a confirmation email instantly, and notification when the book is on its way. The book arrived on time, in...
Item still has not been delivered three weeks after ordering and after chasing twice. If I had of ordered from Amazon it would have arrived by now and I would have received word about any delays.
Richard
Hive
10 years ago
Hi Nick,
Thank you for sending your feedback. We are so sorry your order has not been received. Debbie and Amy at customer services have been in touch to help resolve your order and we have issued a full refund for you.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can.
We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Kindest regards, Richard.
วันที่ซื้อ: 06/08/2016
0
แบ่งปัน
TC
Trusted Customer
Bapchild
10 years ago
Trusted Customer พูดเกี่ยวกับ Hive ว่าอย่างไร:
Absolutely 1st class service. A pleasure to deal with, and very highly recommended.
Thank you.
I bought a dvd which was cheaper here than anywhere else. I got free delivery and it arrived a few days after ordering so I'm very pleased with the company and would happily recommend them.
วันที่ซื้อ: 22/08/2016
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Order dispatched incredibly quickly
วันที่ซื้อ: 22/08/2016
0
แบ่งปัน
TC
Trusted Customer
Hereford
10 years ago
Trusted Customer พูดเกี่ยวกับ Hive ว่าอย่างไร:
Fast and efficient. Pleasure to do business with you.
Highly recommended.
วันที่ซื้อ: 06/08/2016
0
แบ่งปัน
TC
Trusted Customer
Cambridge
10 years ago
Trusted Customer พูดเกี่ยวกับ Hive ว่าอย่างไร:
Always a brilliant service, and so quick. A zillion times better than using Amazon
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Thank you for sending your feedback. We are so sorry your order has not been received. Debbie and Amy at customer services have been in touch to help resolve your order and we have issued a full refund for you.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can.
We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Kindest regards,
Richard.