Good morning Wayne
Kindly see below the explanation which explains why the quotes you saw on Hippo.co.za could have differed from the once you actually received. The website gives the consumer the option to select an accurate quote where the ‘ID number’ is required and a credit check is then run, or an ‘indicative’ quote option which only asks the consumer for limited information. If the ‘ID number’ option is selected, Hippo.co.za can use the individuals ID number to provide an accurate insurance quote based on their specific risk profile, which is more accurate than the ‘indicative quote’ option. Our system retrieves quotes, based on the information the individual has entered, directly from our partners/insurers’ systems. Each partner/insurer on our panel require your ID number to run an ITC credit check in order to calculate an accurate insurance premium for you. This is their underwriting rule, and all insurers do this. If you did not provide your ID number, the quoted amount could either increase or decrease. If you have any further queries, please do not hesitate to contact us at philipm@hippo.co.za Thanks and regards. Regards The Hippo Team
ลูกค้าที่ไว้วางใจได้
11 years ago
Dear Phillip
I struggle to accept your explanation as the 2 insurance companies that contacted me did not ask for my id nr before they provided the quote.
The website shows unlimited cover on the warranties section of prices between R162 and R177. Budget and Dial direct contacted me with quotes of R149 capped at R6,000 and R249 capped at R20,000. I mean that is a big differential between uncapped at R160-R177.
Rather show the correct values and the fact that is capped.
Not sure this is treating the customers fairly...
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
slow response
I need to apply for my visa and hippo is slow in response n
Philip Muller
Hippo.co.za
11 years ago
Good afternoon
Can you kindly contact me at philipm@hippo.co.za so that i can assist you further. Kindly provide the details of your request so that i can make sure that we or one of our partners respond.
Thanks and kind regards,
The Hippo Team
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ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
Satisfied Customer
Easy to use and fast service
Philip Muller
Hippo.co.za
11 years ago
Good morning
Thank you for the great feedback.
Have a great day.
The Hippo Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
Insurance feedback
Fast and accurate response thank you
Philip Muller
Hippo.co.za
11 years ago
Good morning
Thank you for the great feedback.
Have a great day.
The Hippo Team
I donr have time to chit chat, or hear a lenghty sales pitch... which makes Hippo perfect! A quick assesment, and bob's your uncle, Hippo saved you time and money with qoutes from numerous insurance...
อ่านเพิ่มเติม
Philip Muller
Hippo.co.za
11 years ago
Good morning Hilde
Thank you for the great feedback.
Have a great day.
The Hippo Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
Insurance on a new car
Provided a number of realistic options, which led to me getting great insurance at a really good price
Philip Muller
Hippo.co.za
11 years ago
Good morning
Thank you for the great feedback.
Have a great day.
The Hippo Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
The surburb drop down doesn't work so I ended up selecting the wrong surbub because…
The surburb drop down doesn't work so I ended up selecting the wrong surbub because I needed the quote
Philip Muller
Hippo.co.za
11 years ago
Good morning
We apologize for the inconvenience. I will forward this on to our development team to check. I have also tested it on my side and it seems to be working.
have you been able to get a quote? If you need any further assistance, please contact me at philipm@hippo.co.za.
Thanks and kind regards.
The Hippo Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
Reagent
Get a consultant that know what she is doing!
Philip Muller
Hippo.co.za
11 years ago
Good morning
Thank you for your valuable feedback. We will make sure that we bring this to the attention of Regent.
Thanks and kind regards
The Hippo Team
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
11 years ago
Life insurance quoation
I asked the company to get back to me to discuss their quotation, and that never happened.
Philip Muller
Hippo.co.za
11 years ago
Good morning
We apologize for the inconvenience. Can you please let me know which company failed to contact you so that i can follow up for you? Please send me a mail at philipm@hippo.co.za.
Kindest regards
Philip Muller
Hippo.co.za compares a range of SA providers, their prices and benefits in minutes via our instant real time search results. Hippo compares motor insurance, home insurance, business insurance, health, life and more.
Hippo.co.za compares a range of SA providers, their prices and benefits in minutes via our instant real time search results. Hippo compares motor insurance, home insurance, business insurance, health, life and more.