Just one hitch. Being a member of Club Lotus I believe I was entitled to a discount but couldn't find out how to do it so had to pay full price. Otherwise you would have an "excellent" result.
Product out of stock when order received, received a personal call to advise me and check if I wanted to wait until the item was back in stock. Delivery date advised and met.
The original order was fulfilled promptly. On reporting my problem with the torn cover the staff were unhelpful and stated that this had never happened before and implied it was my fault. My...
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Hamilton Classic
Hamilton Classic
10 years ago
Thank you for taking the time to offer feedback and I am sorry that you felt you were not taken seriously, our last notes are that you were away for approximately four weeks and would contact us upon your return to discuss your cover further.
Would it be convenient for me to give you a call either later today or monday to resolve this.
Kind Regards
Hamilton Classic
