I am still waiting for delivery so can someone contact me please urgently
Joanne Moller
Simply Ribbons
8 years ago
Hi Daphne,
It was nice to speak with you this morning, just to confirm that your ribbons left us as I thought on Tuesday 3rd, which was our first working day back after the Easter Holidays.
These went via the Royal Mail in a white padded jiffi bag.
This seems to be taking the Royal mail longer then normal to deliver which I do apologise for, however if these are not with you by Saturday please let us know as we have proof of postage receipts so we can always raise a complaint with them for none delivery and send out replacement ribbons for you free of charge.
I hope that this is of help, if you need any further assistance or have any questions then please feel free to contact us at any time on 01691 780416.
TC
Trusted Customer
8 years ago
I received a call at 9.30 this morning from Adrian who explained the cause of the delay which unfortunately was made worse due to the snail mail we suffer here in Henley-in-Arden. Excellent Customer Service!! Ribbons excellent too.
รีวิวสินค้า
Joanne Moller
Simply Ribbons
8 years ago
Hi Daphne,It was nice to speak with you this morning, just to confirm that your ribbons left us as I thought on Tuesday 3rd, which was our first working day back after the Easter Holidays.These went via the Royal Mail in a white padded jiffi bag.This seems to be taking the Royal mail longer then normal to deliver which I do apologise for, however if these are not with you by Saturday please let us know as we have proof of postage receipts so we can always raise a complaint with them for none delivery and send out replacement ribbons for you free of charge.I hope that this is of help, if you need any further assistance or have any questions then please feel free to contact us at any time on 01691 780416.
I ordered the wrong ribbon and they couldn't have been more helpful - a quick phone call and problem was resolved - very understanding and super friendly.
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Hessian and again I’m delighted with...
The ribbon I wanted was not on the drop-down menu but after a telephone call it was dealt with immediately. Any time I have contacted directly they have always been very helpful.
Amazing selection of ribbons in colours and widths I normally struggle to find! Reasonable prices and super fast posting too! Definitely going to be coming back for my future ribbon needs, thank you!
We are retailers and Wholesalers of fabric ribbons from leading UK and European manufacturers. We can offer ribbon services as well including cut lengths and ribbon printing and are always more then happy to colour match. With over 40,000 reels in stock we aim to provide a fast and efficient service to all our customers both big and small with many products available on a Next Day Delivery.
We are retailers and Wholesalers of fabric ribbons from leading UK and European manufacturers. We can offer ribbon services as well including cut lengths and ribbon printing and are always more then happy to colour match. With over 40,000 reels in stock we aim to provide a fast and efficient service to all our customers both big and small with many products available on a Next Day Delivery.
